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Please allow 1-2 business days for processing before your order ships.
A shipping estimate can be found in the shopping cart before entering checkout.
All orders are shipped through Australia Post.
You may select Regular Post or Express Post. Orders can be tracked through the Australia Post website (please allow 24 hours after receiving your delivery notice for tracking to be available): http://auspost.com.au/track/.
Express Post overnight delivery is only available in the Express post network, addresses outside this network will receive the fastest possible delivery, but without any guarantee as to time frame. When you are shown the shipping options it will also state if you are within or outside the express post network.
Where your order will safely fit into an Australia Post pre-paid satchel & this is cheaper than your quoted parcel postage cost, we will reduce your postage either before processing payment, or in the case of PayPal you will be issued a refund for the difference if it exceeds $2. A tracking number is still given for satchels.
Extremely small items (i.e. spur rowels) can be sent by envelope (regular only) and your postage will be reduced to allow for this either before your payment is processed, or in the case of PayPal a refund will be issued for the excess paid.
International orders are shipped by standard international air mail through Australia Post. Tracking is now available. If your order has not arrived within 30 days please contact Australia Post with the parcel number.